We are members of the national Self-Storage Association (SSA).

Yes, we will not store perishable items, liquids, explosive devices or any illegal substances.

Yes, small boxes may weigh no more than 75lbs and, large boxes no more than 100lbs.

Your ordered containers are dropped off within 24 to 48 hours of the request right to your door. We can supply packing supplies like bubble wrap at your request.

Our website maintains 99.998% up time and all maintenance is scheduled between midnight and 6am. Our toll free number is covered 24/7 for emergency issues.

The Box Butler accepts all major credit cards and your account is set-up so that your monthly storage fee is automatically billed to your credit card.

The Box Butler has a relationship with Baders, one of the largest providers of self-storage tenant insurance in the United States. We include details of their plan and rates in our welcome kit. Alternatively, the contents of your containers can usually be added to your homeowner’s insurance policy for a nominal fee and we suggest you check with your insurance agent.

As with most storage providers, supplemental tenant insurance can be arranged if you are not covered under your current homeowners or renters policy. We strongly advise you to have coverage on your belongings.

Yes, we even store larger items like furniture. However, these larger items generally require additional advanced scheduling.

We are competitive with or cheaper than self-storage facilities, but best off all we provide easy access to your items and you never have to travel to a storage facility. We come to you!

The Box Butler is open and delivering every day except major holidays which include New Year’s Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas Day.

Our warehouse is located in NJ, 12 miles from New York City.

Yes. Our warehouse is constructed from cinder block and concrete and is fully sprinkled; provides 24x7 monitored security in a climate controlled environment. Best of all, you seal and lock your belongings while still in your apartment.

Normal delivery times are between 12 – 24 hours from time of request, but if you need expedited service, we can easily accommodate a quick delivery in as little as six hours. We deliver 7 days a week.

The process is simple, quick and entirely managed through our website or you can call in your requests. After you place an order, we will deliver your empty containers, locks and welcome kit which includes an inventory form and other helpful information. You pack your boxes, or have a Box Butler professional assist you pack for a modest fee. The completed inventory can be entered online onto our web based system for easy access or stored in hard copy at your home. Then order a pick-up and we will retrieve your locked containers. All or individual containers are returned at your request. This service was designed with 100% convenience in mind.