You may return all unused items purchased at The Box Butler within 3 days of the original delivery. We will assume the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount. No returns will be accepted after 3 days. We will credit you in the same manner as your original payment within 5 days of receiving the returned item.

Authorized returns will be picked back up by The Box Butler from the original ship to address.

For questions regarding our return policy please contact us at or 888.881.0810.